Terms & Conditions
1. Agreement
By engaging Gooder Den A Mug's services, you agree to adhere to the following terms and conditions. These terms constitute a legally binding agreement between you (the client) and Gooder Den A Mug.
2. Booking and Payment
2.1. To secure your booking, a non-refundable retainer fee is required.
2.2. Full payment is due 14 days prior to the event date unless otherwise agreed upon.
2.3. Payments can be made via cash, check, or electronic transfer.
3. Cancellations and Changes
3.1. No refunds will be given if a cancellation occurs less than 30 days before the event.
3.2. If a cancellation occurs more than 30 days before the event’s date, all money will be refunded minus the retainer fee unless the caterer signs in writing.
3.2. Changes to the order must be communicated at least 21 days before the event.
3.3. Gooder Den A Mug reserves the right to cancel the booking in unforeseen circumstances. In such cases, a full refund will be provided.
4. Menu
4.1. The client agrees to select the menu items and quantities at the time of booking.
4.2. Any changes to the menu must be communicated within the specified timeframe.
4.3. Gooder Den A Mug reserves the right to substitute ingredients of equal quality and value if necessary.
5. Delivery and Setup
5.1. The client is responsible for providing accurate delivery information and ensuring someone is available to receive the order.
5.2. Any delays caused by the client may result in additional charges.
5.3. Gooder Den a Mug is not responsible for any damage after pick-up or setup.
6. Service
6.1. Gooder Den A Mug will provide professional service and quality products.
6.2. The client agrees to treat Gooder Den A Mug staff respectfully and provide a suitable working environment.
6.3. Any issues or complaints should be communicated promptly to allow for resolution.
7. Liability
7.1. Gooder Den A Mug shall not be liable for any damages or losses incurred due to allergies or dietary restrictions not disclosed by the client.
7.2. The client is responsible for ensuring the safety and well-being of guests consuming the desserts.
7.3. Gooder Den A Mug shall not be liable for any damages or losses resulting from circumstances beyond its control, including but not limited to natural disasters, accidents, or acts of God.
8. Indemnification
The client agrees to indemnify and hold harmless Gooder Den A Mug, its employees, and affiliates from any claims, damages, or liabilities arising from or related to the event.
9. Intellectual Property
All intellectual property rights, including but not limited to recipes, designs, and logos, remain the property of Gooder Den A Mug.
10. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the Florida Department of Health.
By engaging the services of Gooder Den A Mug, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.